Welcome To

7674 Otterspool Check in Instructions

Check-In/Out Time Wifi Info House Rules Door Code Pool Heat What to Bring Around The Area Local Advice Amenity Access Trash Contact Host Video

All Listings

Guest Registeration

Windsor Hills Resort is a gated community so all cars must be registered to a driver (3 cars maximum per home). This applies to guests and visitors (No Exception). If you fail to register your guests, they will not be allowed to enter. We need to register all guests 24 hours before arrival so you must send us all the names of the drivers before arriving. Here is the format you need to send us:

John Smith – Car 1
Nancy Smith – Car 2
Mike – Smith – Car 3

(3 Vehicles Maximum and each driver must have his/her drivers license)

Check-In Instructions

HOW TO CHECK IN

This is a gated community, so you need to check-in at the gate on your first day of arrival. You must first check-in at the main entrance at 2600 N Old Lake Wilson Rd, Kissimmee, FL 34747 to obtain your pass to enter into the resort

Check-In after 4pm / Check-Out 10am

For us to maintain a high level of cleanliness, we ask you not to request late checkout or early check-ins. We appreciate y our understanding.

Door Code

The unique door code has been created and sent to you via channel communication (Airbnb/VRBO/etc). Please note the door code will only work during your reservation (your door code will not work if you arrive early and will not work if leaving late) The door code is for the electronic lock on the door and NOT THE LOCKBOX on the wall

Pool Heat

Pool Heat is optional for $40 per day plus tax. It must be ordered for the entire stay.

Pool heat is recommended from November through April. Please let us know 3 days before your arrival. It takes hours to heat the pool and we will schedule it before your arrival.

The lights for the Pool are behind the curtain by the sliding door. Both are on a timer. One is for the pool light and one is for the deck light.

Wifi Instructions

Network Name: FunStayHomes

Password: funstayhomes.com (all lowercase)

House Rules

Doors: Sliding glass door and the door to the garage will close automatically, so please be mindful when using the door. Both doors need to remain closed at all times.

Air Conditioning:
The air conditioning unit is locked not to go below 72 degrees in order to prevent freezing. All the windows and doors (sliding glass patio doors) must be closed in order for the AC to turn on. Please also turn off all the lights when leaving the home.

Garbage:
The garbage cans are outside by the garage and trash is picked up weekly. You can put pizza boxes in the recycling container without bagging them. Please bring the trash out as needed in order to prevent trash overflow on the day of checkout.

Additional Notes:
Self-Catering Home: We provide a starter kit of toilet paper, paper towel, hand soap, travel size body soap. If you need more supplies or toilet papers, you will need to grab them from the store. Please bring your own shampoo/conditioner, body wash, wash clothes..etc.

Kitchen: We have a regular drip coffee maker. You can bring your favor ground coffee to enjoy. No cooking oil, salt/pepper/seasoning/condiments is provided for sanitary reasons.

Amenity Access

Every guest must obtain a wristband at the clubhouse. You can obtain your wristbands at the clubhouse at 2600 N Old Wilson Rd. The maximum number of wristbands per home depends on the size of bedrooms:

2 bedroom = 6
3 bedroom = 8
4 bedroom= 10
5 bedroom= 12
6 bedroom= 14

Contact the resort below if you have any questions regarding the amenities offered and event calendar during your stay
Click here for HOURS OF OPERATION
Resort Tel: (407) 787-4255

what to bring

We provide a basic starter set of supplies to get you started. 1 roll of toilet paper per bathroom, 1 roll of paper towel, 1 load of laundry soap. We provide bath towels you could use for the private pool. You need to bring extra beach towels if you are going to the pool at the clubhouse.

Trash

Trash is picked up by the resort each morning. The trash bin, which looks like a bench, is located outside of the home. The trash must be bagged (no loose trash), or the resort will not pick up the trash. We only provide 1 trash bag per stay so you will need to buy extra bags during your stay. The resort has no recycling so pizza boxes will have to be bagged. If you have excessive trash, you can bring the trash to the main dumpster by the clubhouse.

Contact Us

The best way to communicate with us is via the app (Airbnb/VRBO/etc) as we have a team of people helping you answering any questions you may have since we are not always available to take your call. When you call we will still need you to contact us via the app so we know your name and the property you are staying in. Contact the host at 503-888-8070 if you have any emergencies and we will try to help you as best as we can.